I am outside of upset and sense tricked, hoodwinked, bamboozled and straight lied to invest my income to become a consumer. They all explained to a large lie Im currently being instructed now oh we don’t assure that everthing will function. All I can say is wow mainly because they confident me and when you call it says this connect with is recorded why are they capable To do that just lie to obtain customers as well as your just sh*t away from luck. I feel The federal government needs to analyze them pull their recordings and logs I’m undoubtedly calling agencies and customer affairs into this unfair and appears unlawful exercise at metro pcs consumer service and retailers. In the event you don’t stand for practically nothing you fall for every little thing is the reality.
I possess the confirmation electronic mail with the incorrect contact number And that i contain the card selection which i created the payment with. I was questioned to fax evidence on the confirmation to 8558490501 which I did very last week and they do not display they've gained it. My Youngsters are at your home without having way for me to Get hold of them while I'm at do the job because all four lines are with this particular account. I'm Fed up with obtaining the run about.
Your organization is a complete rip off!! You steal funds from a consumers!! You strike my account twice for payment! Then when I connect with CS, they’re too stupid and convey to me you men and women don’t have a fax selection to fax the ppwk my bank needs to take care of the trouble?? You understand not Anyone Are living large and drives a Mercedes!
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I had been told which i would have not less than two or 3g coverage where by I at this time reside and I really don’t have any. I go back to the store soon after what I presume was my seventh working day only to find out it had been my 8th, considering that they depend the day of transaction at the same time.
Their company Office environment enjoys lying for the FCC and only assisting their shoppers until finally the situation is closed. As having to pay customers, it's disturbing to tolerate unreliable, inadequate service and to cope with a provider who could not care fewer. Luckily, we switched into a carrier that values buyer loyalty. The point that there are many adverse assessments on the internet for Metro PCS speaks volumes. I am all for filing a class motion versus Metro PCS for continually scamming customers.
This was somebody from metro simply because they are the only ones with use of my account. There isn't any responses once you connect with even in particular person. I could make a police report and find out if I'm able to Verify with an attorney to sue this organization for identification theft.
March 25, 2017 at 9:05 am There are certainly numerous particulars like that to choose into account. That might be an awesome position to deliver up. I provide the feelings above as standard inspiration but Evidently you will discover inquiries just like the a single you convey up exactly where a vital thing may be Operating in honest good faith.
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January 31, 2015 at 2:19 pm For four a long time I’ve been producing my payment online employing my MasterCard debit Visit This Link card. Hastily Metro PCS can’t accept my payment since the system states my card isn’t legitimate. I put in two several hours very last month around the cell phone with supervisors and ended up spending my Monthly bill employing a charge card–which was The very last thing I wished to do. The supervisor did at the very least waive the $three.00 late payment since by then my payment was late. Now, this month, I’m attempting to shell out on time and also the process won’t accept my card. I was told by a rep that Metro PCS just current its program and now my card isn’t identified. Then I had been explained to which i built too many attempts to implement the card Which’S why I can’t use it.
January 4, 2016 at 10:twelve am In looking through a number of the feedback right here, I see I am not exclusive. Appearantly Mr. Thomas C. Keys has no ambition to acquire a successful mobile company in Metro pcs mainly because, were he to indicate an interest, these items would not manifest.. Buyer service reps who conveniently fall calls As well as in my scenario, an automated sysyem that is so irritating that I've nearly smashed my mobile phone against the wall various moments. How convenient for Metro pcs that she announces, “Good day Kenneth” but spends greater click to find out more than 10 minutes confirming my identy. Upcoming, I'm place via a barrage of insideous issues right up until I finally just pick just one I believe she'll acknowledge and afterwards we've been in the subsequent phase. If I've agreed for making a payment then all of a sudden she simply cannot fully grasp my voice instructions and perhaps my critical pad punches out heiroglyphics right up until she last but not least hangs up. My contact backtakes me alongside that actual route apart from when she fails to know, I conform to an automated payment and am knowledgeable that it'll Expense me yet another tho pounds but oddly adequate, it comes about all over again!
Intellect you this was a Corporate Store not only a certified Dealers that are also recognized to lie to shoppers about promotion. All in all, a horrible purchaser knowledge and I will not likely go back or advise MetroPCs to any individual Subsequently
March 21, 2015 at 7:15 pm I This Site just went into the metro pcs at the company shop on SANTA ROSA AVE in SANTA Rosa california and the manager jose was absolutely away from line. Ive been a business male in sonoma county for quite some time and unwell tell you what, ive never fired any person but this person Totally has to be demoted.
I've identified as that retail store selection and under no circumstances get any individual to help me. I took the phone to some Metro pcs/ staff cellular retail outlet plus they opened the mobile phone and explained to me It's really a factory telephone. I informed him I used index to be explained to it had been a brand new cell phone and questioned how do they realize it was a manufacturing unit cellular phone and he pointed to some sticker that is put In the back again in the telephone, I am appalled, shocked, I'd no clue i paid out $four hundred for an element/refurbished cellphone that has continual challenges and cannot get this make a difference solved. I've my receipt to confirm i paid $four hundred.